We offer free USPS First Class shipping within the U.S. on all orders of $100 or more. On orders totaling less than $100 we ship USPS First Class based on weight as set by the USPS. We ship from Los Angeles, California. If you require expedited shipping please contact us for a cost estimate. As a small business we are not able to offer free shipping on returns just yet but hope to be able to provide this service very soon!
We accept returns of all new, unused merchandise within 7 days of delivery. Items must be returned in perfect condition with tags for a full refund. Customer is responsible for return shipping costs. We fully refund any items damaged in transit and/or that break as a result of the original construction and cover shipping charges. Please contact us to process your return.
We stand behind the quality of our work and will repair, free of charge, any piece of jewelry that breaks as a result of the original construction. Note that many of our beads are rare, vintage and one-of-a-kind and we cannot always guarantee an exact replacement.
Life happens and we understand you can’t always handle our pieces with the care that is sometimes best for handmade jewelry. We are happy to provide a repair estimate on jewelry damaged as a result of storing in the cup holder of your car, at the bottom of your handbag or dropping after a wild night of dancing. And no, we are not making up these examples – we ladies know how to party! Contact us to receive a repair estimate.